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Home /Blog /Maria Albegiani’s Pivot to Success with Orders.co at Mamma Lucrezia’s

Maria Albegiani’s Pivot to Success with Orders.co at Mamma Lucrezia’s

Elliott B.Elliott B.
7 articles
BlogCustomer Stories
3 min read
Mamma Luerezia's restaurant window.

Ah, Mamma Lucrezia’s—tucked away in the cozy nook of Bellefonte, Pennsylvania, this restaurant is where Maria Albegiani turns her love for food into something you can taste. But this place isn’t just about delicious pizza and pasta; it’s a real-life story of grit, adaptability, and a game-changing partnership with Orders.co.

From Sicilian Sunshine to Pennsylvania Pizzas

Maria is the real deal. She grew up in the sun-soaked city of Palermo, Sicily, where her love affair with food started young. Fast forward a few decades, and her restaurant, Mamma Lucrezia’s, is a local gem and a living tribute to her mom and her Sicilian roots. One dish that gets everyone talking is her Vodka Seafood Pasta—it’s like tasting a hug from an Italian grandma and a seaside holiday all at once!

The COVID Curveball

Then, the pandemic hit, and like countless other restaurants, Mamma Lucrezia’s had to close its doors to diners. The sounds of clinking cutlery and happy chatter were replaced by eerie silence. But did Maria back down? Nope. She rolled up her sleeves and turned her eatery into a takeout and delivery dynamo. Onboarding multiple delivery apps, a direct-ordering website, and expanding catering options.

A Lifesaver Called Orders.co

Switching to takeout was a seismic shift for Maria, with its share of emotional ups and downs. This wasn’t just some generic, one-size-fits-all software; this was like a knowledgeable friend who understood Maria’s specific challenges. Orders.co not only integrated all those multiple delivery apps into one seamless tablet interface—removing the stress of screen juggling — but also offered an easy-to-set-up, user-friendly website. That website came equipped with customer rewards, so people were incentivized to keep returning. Maria rejigged her entire restaurant operation with Orders.co, and let’s say it was a hit from the get-go. 

Customer Service That Actually Cares

What blew Maria away was Orders.co’s top-notch customer service. In a world where “We appreciate your business” often sounds robotic, Orders.co felt refreshingly different. “I can’t tell you anybody who I get customer service from better than Orders.co,” Maria says, still amazed by how well this partnership has worked out.

What’s Cooking for the Future?

Looking ahead, Maria’s not slowing down. She plans to expand catering and further grow her online ordering channels. She’s ready to share her mouth-watering, authentically Italian flavors with even more people. And with Orders.co in her corner, she has the ingredients to make that dream a delicious reality.

A Dash of Resilience, A Sprinkle of Innovation

The story of Mamma Lucrezia’s is more than the sum of its dishes. It’s a story about a woman who turned her childhood passion into a community treasure and reinvented it when times got tough. “Restaurants are always a challenge,” Maria mulls, “but who knew they’d get even more challenging?” Yet, with her never-give-up attitude and Orders.co by her side, Maria’s a tale of resilience and culinary brilliance that we can all savor.

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