Patio Del Copal’s staff had to manually enter third-party orders while juggling table service, leading to delays, stress, and missed opportunities to focus on guests.
Orders.co automated the entire order flow, from tablet to kitchen, launched a virtual brand, and made menu updates easy with fast, hands-on support.
The team saved time immediately, customer service improved, and revenue grew through faster operations and the success of a new virtual concept.
Orders.co helped Patio Del Copal eliminate manual order entry by automatically sending third-party orders straight to the kitchen. Staff no longer had to leave tables to manage tablets, improving service and saving time. The team also launched a successful virtual brand with full support and easy menu updates.
Patio Del Copal’s staff had to manually enter every third-party order, pulling servers away from tables and slowing down service. Menu updates were time-consuming, and delays in processing orders were starting to impact their DoorDash ratings and overall visibility. Launching new brands or updating menus added even more pressure to an already stretched team.
Location: San Jose, CA
Established: ~2022
Owner: Nalleli Somoza
Team Size: 7 employees
Nalleli decided to switch to Orders.co when it became clear that manually inputting every third-party order was slowing down service and stressing out her small team. She needed a way to simplify operations without sacrificing quality, and Orders.co offered a fast, easy solution that immediately made the restaurant run more smoothly.
Orders.co optimized the entire ordering workflow. All third-party platform orders began printing directly to the kitchen, freeing staff to focus on in-house guests. The platform also made it easy to spin up virtual brands like Protein on the Go, providing a new source of revenue. Even onboarding was seamless, just 15 minutes to get started, with responsive support from the Orders.co team.
From smoother operations to stronger revenue and better reviews, the transformation was immediate. Patio Del Copal now operates with less stress and more efficiency.
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