How a Berkeley restaurant boosted efficiency and increased online orders in one week by consolidating their systems with Orders.co

Taste of the Himalayas saw a major turnaround after switching to Orders.co—online orders picked up within the first week, daily tasks became smoother for the team, and overall revenue began to improve. Ram Paudel, the owner, now confidently recommends the platform to others:

“I highly recommend Orders.co, 100%. They provide amazing service and truly understand the restaurant business. With them, you feel like you’re in the best hands possible.”

When Ram Paudel took over Taste of the Himalayas in 2021, he quickly realized the restaurant’s operations were tangled and difficult to manage. The counter was cluttered with multiple tablets and printers from platforms like Grubhub and DoorDash, making every order more stressful than it needed to be. Updating the menu was a slow, manual process, and changes often didn’t reflect properly across channels. Providers like Wix and Owners.com offered little support, which made simple fixes unnecessarily complicated and left the team feeling stuck.

“It was too much zigzag, multiple tablets, printers everywhere,” Ram explained. “Updating menus was slow and frustrating, with poor customer service from previous providers. We needed a simpler, better solution.”

The restaurant also lacked a loyalty program to attract customers and had limited online visibility, which hindered its growth, despite being in a great location.

The turning point came when Ram Paudel realized the existing systems were holding the business back. Between the constant tech issues, slow updates, and lack of support, managing online orders had become more stressful than it was worth.

Wanting a simpler, more reliable solution, Ram turned to Orders.co to bring everything, ordering, menus, and customer tools, into one easy-to-manage platform.

Taste of the Himalayas experienced strong operational and customer-facing improvements shortly after adopting Orders.co:

• Online orders increased within the first week

• Menu updates became faster and fully centralized

• Customers responded well to the rewards program and had a smoother experience

• Staff spent less time managing tech and more time serving guests

• SEO improvements helped attract more online orders

After switching to Orders.co, Taste of the Himalayas saw online orders rise within the first week. Day-to-day tasks became easier, and the team had more time to focus on great service.