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Home /Blog /How To Hire Restaurant Employees During The Labor Shortage

How To Hire Restaurant Employees During The Labor Shortage

Mari Melikyan I take great pride in helping restaurant businesses create an online voice that speaks to their customers and helps them achieve their goals.
43 articles
11 min read

A labor shortage is a challenge that many restaurants are facing these days. With the low unemployment rate, it’s becoming increasingly difficult to find and retain good employees.

In order to combat the labor shortage, restaurant owners and food and beverage managers need to get creative with their hiring strategies.

They need to find new ways to attract and retain employees.

In this blog post, we will share with you some tips on how to hire restaurant employees during the labor shortage.

Find the root of the problem.

The labor shortage is not just a problem for restaurants; it is also a challenge for the economy as a whole. With more people working and spending money, businesses need help to keep up with demand.

The shortage of workers is causing production delays, supply shortages, and inflationary pressures. As businesses pass these costs on to consumers, the prices of goods and services rise.

There are several reasons for the labor shortage. First, baby boomers are retiring in large numbers, leaving behind fewer workers to fill their jobs. Second, many young people are pursuing careers in other industries that offer higher wages and better benefits. Finally, immigration has slowed in recent years, leaving fewer workers to fill open positions.

When considering how to hire restaurant employees during the labor shortage, it’s essential to find the root of the problem. Once you identify the cause of the shortage, you can develop a plan to address it.

Every individual restaurant can have its own unique labor shortage. To find the root of your restaurant’s labor shortage, ask yourself the following questions:

Are you having trouble attracting applicants?

With this low unemployment rate, it’s becoming increasingly difficult to find and attract good employees. Many people are already employed and are not actively looking for a new job.

Do you have a high turnover rate?

A high turnover rate can be a sign that your employees are not happy with their current job. If you have a high turnover rate, it’s important to find out why and make changes to keep your employees happy.

Are your employees often absent or late?

This is another sign that your employees may not be happy with their job. It’s crucial to find out why and make changes to improve the situation. Try to find out if there are any underlying issues that need to be addressed.

Do your employees lack certain skills?

If your employees lack certain skills, it can make it difficult to keep up with customer demand. It’s important to provide training and development opportunities to help your employees improve their skills.

Develop a plan to address the labor shortage.

Once you’ve identified the root of the problem, you can develop a plan to address the labor shortage. A good plan will address the specific needs of your restaurant and your workforce.

Here are a few tips to help you develop a plan to address the labor shortage:

Offer flexible schedules.

One of the biggest challenges for restaurant workers is finding a job that fits their lifestyle. Offering flexible schedules can be a game-changer for busy adults and parents who are trying to balance work and family obligations.

Get creative with your benefits package.

In addition to competitive wages, offer benefits that will appeal to your target demographic. For example, if you’re looking to attract millennial workers, consider offering student loan repayment assistance or unlimited vacation days.

Make your workplace more inviting.

Is your restaurant clean, well-lit, and organized? If not, it may be time to spruce up the place. Remember, first impressions matter! Creating a positive work environment will make your restaurant more attractive to potential employees.

Train your managers to be better leaders.

Poor management (your executive chef/ head chef) is one of the leading reasons why employees quit their jobs. If you want to keep your team happy and satisfied, make sure you’re investing in leadership development for your managers. For example, teaching your executive chefs how to communicate effectively, provide feedback, and resolve conflict will go a long way in keeping your team members engaged and motivated.

Consider hiring part-time or seasonal workers.

If you’re having trouble finding full-time employees, consider hiring part-time or seasonal workers instead. This can be a great option for students or adults who are only available to work on a limited basis. Plus, it can help you avoid overstaffing during slower periods of business.

Be more selective when hiring employees.

Your ability to find and retain good employees starts with the hiring process. When you’re hiring for your restaurant, it’s important to keep the following things in mind:


When hiring restaurant employees, it is important to consider their qualifications. This includes their education, experience, and any relevant certifications or licenses. Employees who have a degree in hospitality or a related field may be better equipped to handle the demands of the job than those without any formal training.


Another important factor to consider when hiring restaurant employees is their availability. Employees who are only available to work during the daytime may not be suitable for a restaurant that is open late at night. It is vital to ensure that employees are available to work when needed in order to avoid disruptions in service.


When hiring restaurant employees, it is also essential to consider their personalities. This includes factors such as whether they are outgoing or introverted, whether they are team players or prefer to work independently, and whether they have a positive or negative attitude. It is important to hire employees who will fit in well with the existing staff and culture of the restaurant.

Work Ethic

This includes factors such as whether they are punctual, reliable, and willing to put in the extra effort when needed. It is important to hire employees who will be dedicated to providing excellent customer service and meeting the high standards of the restaurant.

Physical Ability

Factors such as whether they can stand for long periods of time and move quickly when needed can be vital for your restaurant. It is essential to ensure that employees are physically capable of performing the tasks required of them in order to avoid accidents and injuries.


Hospitality involves providing excellent customer service and creating a warm and welcoming environment. It is vital to hire employees who are friendly and outgoing and who have the ability to make customers feel comfortable.


Experience is another important factor to consider when hiring restaurant employees. It is important to hire employees who have previous experience working in fine dining restaurants, as they will be familiar with the necessary procedures and protocols. Additionally, experienced employees will likely be more efficient and effective in their roles.


Reliability is another key factor to consider when hiring restaurant employees. It is important to hire employees who can be counted on to show up for their shifts on time and who will not call out sick frequently. Additionally, it is important to hire employees who are reliable in terms of their performance and quality of work.


Attitude is everything when it comes to providing excellent customer service. It is important to hire employees who have a positive attitude and who want to go the extra mile to make sure that customers have a great experience. Additionally, it is crucial to ensure that employees are respectful of each other and the guests.

Train employees properly and provide ongoing support.

When you’ve found the right employees, it is important to train them properly and provide ongoing support. This includes teaching them about your restaurant’s policies and procedures, as well as providing them with the tools and resources they need. 

Here are some tips for training and supporting your restaurant employees:

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Train employees thoroughly.

Make sure your employees are properly trained before they start working. This includes training them on the menu, how to use the POS system, and what your expectations are for customer service.

Train employees regularly.

Provide ongoing training for your employees to make sure they are up-to-date on the latest changes in the menu, procedures, and customer service expectations.

Support your employees.

Be available to answer questions and provide support for your employees when they need it. This will help them feel more confident in their abilities and less likely to make mistakes.

Encourage feedback from your employees.

Encourage your restaurant staff to give you feedback on their experience working in the restaurant. This can help you identify areas where training is needed or where procedures need to be changed.

Be clear with your expectations.

Make sure every restaurant employee knows what your expectations are. This includes things like being on time, dressing appropriately, and providing excellent customer service.

Hold employees accountable.

If an employee is not meeting your expectations, talk to them about it to help them get back on track. If they continue to not meet your expectations, you may need to take disciplinary action.

Reward good performance.

Make sure you recognize and reward your restaurant employees who are doing a good job. This can be something as simple as a verbal compliment or a small bonus. This will help motivate other employees to do their best as well.

Address problems quickly and directly.

If there is a problem with an employee’s performance, address it quickly and directly with the employee. This will help prevent small problems from becoming bigger ones.

Be consistent with discipline.

If you discipline an employee for one thing, make sure you would discipline another employee for the same thing. This will help maintain fairness in the workplace and prevent favoritism from occurring.

Write the proper job descriptions.

When you’re creating restaurant job descriptions for your restaurant employees, make sure you are clear about the expectations for each position. This will help ensure that you are only hiring people who are qualified for the job and who meet your expectations.

Even in such tough times, such as labor shortage, you can still find excellent potential employees by looking in the right places and setting clear expectations. With a little bit of effort, you can create a team of exemplary customer service providers that will help take your restaurant to the next level!

Keep it short and sweet.

The first tip for writing a great job description is to keep it short and sweet. No one wants to read a book when trying to find out what the job entails. Get to the point and give them the information they need without being too wordy.

Highlight the key responsibilities.

When you’re listing the responsibilities of the restaurant positions, make sure to highlight the key points that you want potential candidates to know about. This will help them to determine if they’re qualified for the job or not.

Use bullet points.

To make your job description more readable, use bullet points instead of writing out long paragraphs. This will make it easier for potential employees to skim and find the information they’re looking for.

Be specific.

When you’re describing the duties of the position, be as specific as possible. This will help candidates to know exactly what they would be responsible for if they were to get the job.

Mention any required qualifications.

If there are certain qualifications that are required for the position, make sure to mention them in the job description. This could include things like education, experience, or skills.

List any desired qualities.

In addition to the required qualifications, there may also be some desired qualities that you’re looking for in a candidate. These could include things like a positive attitude or being a team player.

Post it in multiple places.

To increase your chances of reaching potential candidates, make sure to post your job listing in multiple places. This could include online job boards, social media, or even your own website.

Promote your company culture.

Your job description is also a great opportunity to promote your company culture and let candidates know what it is like to work at your restaurant. Use this as a chance to sell them why your restaurant is a perfect place to work.

Overcome the labor shortage with the right strategy.

Despite the current labor shortage, there are still plenty of great candidates out there looking for work in the restaurant industry.

By being creative in your recruiting efforts and offering competitive wages and benefits, you can attract top talent to your restaurant.

Keep in mind that the best employees are often those who are passionate about the industry and have a positive attitude.

With a little effort, you can find the perfect employees to help your restaurant thrive.

Check out for easily managing your restaurant’s online orders during any difficult time.

You can quickly and easily set up menus, take payments, and track orders all in one place. So you can focus on what’s crucial- running a great restaurant!

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