C-viche Express Mexican Restaurant
Top Benefits

All Your Online Orders in One Device

Customers Situation
Jessica Morales is the owner and operator of C~Viche Express, a quaint mexican seafood restaurant in the San Fernando Valley. Jessica was initially hesitant to use delivery apps, but through the onset of the pandemic she had no other choice. While the additional revenue was welcomed, Jessica soon realized that online ordering brough with it a new set of problems.

The Challenge
As orders came rolling in, C~Viche’s staff quickly became overwhelmed. Few of them had experience with delivery apps and were confused by the different user interfaces. This began to cause issues with order fulfillment and menu updates. Being a restaurant that is primarily known for fresh seafood, these were two major issues.

Orders.co Solution
Soon after, Jessica found Orders.co and signed up for the Premium Package. Consolidating all her orders into one easy to manage platform. She also worked closely with a Menu Specialist to carefully craft her perfect master menu. Which was turned into a custom commission-free ordering website to increase revenue.

The Outcome
Since partnering with Orders.co, the C~Viche Express staff has completely eliminated all fulfillment issues and love how easily they can update item availability through their Master Menu. Total orders per month have doubled with a 40% increase in delivery app revenue. Her ordering website is gaining popularity and allows Jessica to offer her customers delivery through Orders.co’s truster fulfillment partners.
C~Viche express was struggling maintaining 3 separate tablets with limited counterspace.
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