Pops Artisanal Creamery
Top Benefits

All Your Online Orders in One Device

Customers Situation
Marthin, owner of Pop’s Artisanal Creamery, started his shop in 2015. His vision was to create unique small batch flavors and offer his customers a unique ice cream experience. With everything from exotic latin fruits to an array of vegan options, within a few years Marthin had expanded to 3 locations. But, like many small businesses, Marthin needed to expand his revenue channels if he wanted to continue growing.

The Challenge
The nature of selling small batch artisan flavors is limited quantity. Within months of offering his unique flavors on delivery apps, Marthin noticed his stores kept receiving orders for soldout flavors. While he tried to get his staff to properly update the app menus, it proved difficult to train them on 4 different systems. This trend lead to a noticeable loss in revenue that had to be stopped.

Orders.co Solution
Marthin signed up for a Premium Package and now has one device to service all his orders. His staff can quickly update specific flavor availability with a few clicks on their Master Menu and have all connected menus updated. A custom ordering website was crafted from Marthin’s menu and now he offers Loyalty Rewards for repeat business.

The Outcome
With the implementation of Orders.co, Marthin has eliminated any revenue loss from soldout flavors. His staff only spend ¼ of the time managing his delivery apps and he’s seen revenue increase across all 3 locations. Free from the stress of online ordering, Marthin is able to focus on what he loves. Crafting new and exciting recipes to delight his loyal customers.
Pops express was struggling maintaining 3 separate tablets with limited counterspace.
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