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Home /Blog /Orders.co’s Guide to the Best Review & Listing Sites for Restaurants

Orders.co’s Guide to the Best Review & Listing Sites for Restaurants

Nairi Bodroumian
100 articles
3 min read

Welcome to Orders.co’s ultimate guide – your roadmap to navigating the digital realm of restaurant reviews and listings. 

In the fast-paced restaurant industry, where every click matters, finding the right platforms to showcase your culinary prowess is critical. 

Moreover, keeping track of your guest feedback and online reviews helps you fix mistakes and provide an excellent customer experience.

In this straightforward guide, we’ll unveil the top restaurant review sites that can turn the spotlight on your restaurant, helping you sizzle in the online space.  

Let’s dive in and ensure your restaurant gets the attention it deserves! 

Top 13 Restaurant Review Sites

What are the best restaurant review sites that are worth being on?

Let’s check them out!

Yelp

  • Overview: A platform for customer online restaurant reviews, connecting users with local businesses.
  • Features:
    • Customer reviews and ratings
    • Business information (hours, location, menu)
    • Photos and videos
  • Optimization:
    • Claim and verify your business page
    • Regularly update business information
    • Respond to reviews, both positive and negative
    • Add high-quality photos to showcase your restaurant

Google My Business (GMB)

  • Overview: Crucial for local search visibility, providing essential information about businesses.
  • Features:
    • Business profile with photos, Google reviews, and ratings
    • Google Maps integration for directions
    • Q&A section for customer inquiries
  • Optimization:
    • Claim and verify your GMB listing to get the best out of Google restaurant reviews
    • Keep business hours and contact information up-to-date
    • Encourage customers to leave reviews
    • Utilize Google Posts to share updates or promotions

TripAdvisor

  • Overview: Focused on travel and dining experiences, a go-to platform for tourists and food enthusiasts that serves as a well-known restaurant review site as well.
  • Features:
    • Reviews and ratings
    • Traveler rankings and awards
    • User-generated photos
  • Optimization:
    • Claim your restaurant on TripAdvisor
    • Respond to reviews and engage with the community
    • Highlight unique offerings and specialties
    • Monitor and maintain accurate information on your profile

Zomato

  • Overview: A global platform providing information about restaurants, including reviews and menus.
  • Features:
    • User reviews and ratings
    • Restaurant menus and pricing
    • Food delivery and table booking options
  • Optimization:
    • Claim and verify your restaurant listing
    • Keep menus and prices updated
    • Encourage users to share photos and reviews
    • Utilize Zomato Ads for increased visibility

Facebook

  • Overview: A social media giant crucial for promoting businesses and connecting with customers.
  • Features:
    • Business page with reviews and recommendations
    • Integration with events and promotions
    • Direct messaging for customer inquiries
  • Optimization:
    • Create and optimize a Facebook Business Page
    • Regularly update your page with promotions and events
    • Respond to messages promptly
    • Utilize Facebook Ads to reach a wider audience

OpenTable

  • Overview: A reservation and restaurant management platform widely used for booking dining reservations.
  • Features:
    • Reservation system
    • Guest reviews and ratings
    • Integration with restaurant point-of-sale systems
  • Optimization:
    • Claim your restaurant on OpenTable
    • Keep reservation availability updated
    • Encourage customers to leave reviews after their dining experience
    • Utilize OpenTable’s marketing tools for promotions

FourSquare

  • Overview: Known for location-based recommendations, helping users discover new places to eat and drink.
  • Features:
    • User reviews and tips
    • Check-ins and location sharing
    • Business details, including hours and pricing
  • Optimization:
    • Claim and verify your business on FourSquare
    • Keep business information accurate and up-to-date
    • Encourage customers to check in and leave tips
    • Engage with the FourSquare community

Yellowpages

  • Overview: An online directory connecting users with local businesses, including restaurants.
  • Features:
    • Business listings with reviews and ratings
    • Contact information and business details
    • Map integration for location
  • Optimization:
    • Claim and verify your business on Yellowpages
    • Ensure accurate contact information and business details
    • Encourage satisfied customers to leave positive reviews
    • Utilize Yellowpages advertising options for increased visibility

Manta

  • Overview: An online platform focusing on small businesses, offering business profiles and reviews.
  • Features:
    • Business profiles with reviews and testimonials
    • Contact information and business details
    • Industry-specific information and resources
  • Optimization:
    • Claim and optimize your business profile on Manta
    • Showcase customer testimonials
    • Regularly update business information
    • Engage with the Manta community and participate in relevant discussions

Better Business Bureau (BBB)

  • Overview: Focuses on building trust between businesses and consumers through accreditation and reviews.
  • Features:
    • Business accreditation and rating
    • Customer reviews and complaints
    • Trust-building through ethical business practices
  • Optimization:
    • Apply for BBB accreditation
    • Address customer complaints promptly and professionally
    • Showcase your commitment to ethical business practices
    • Encourage satisfied customers to leave positive reviews on the BBB platform

Citysearch

  • Overview: A local search platform providing information and reviews about businesses, including restaurants.
  • Features:
    • Business listings with reviews and ratings
    • Local events and promotions
    • User-generated content and photos
  • Optimization:
    • Claim and optimize your business listing on Citysearch
    • Participate in local events and promotions
    • Encourage customers to share photos and reviews
    • Utilize Citysearch advertising options for increased visibility

Zagat

  • Overview: A restaurant guide that provides curated reviews and ratings for dining establishments.
  • Features:
    • Expert reviews and ratings
    • Detailed information on restaurant ambiance and service
    • Integration with Google for improved visibility
  • Optimization:
    • Claim your restaurant on Zagat
    • Ensure consistency with Zagat’s criteria for quality
    • Encourage customers to leave reviews on Zagat
    • Leverage Zagat’s association with Google for broader reach

The Infatuation

  • Overview: A platform providing reviews and recommendations for restaurants, focusing on various cities.
  • Features:
    • Curated reviews from professional critics
    • User-generated reviews and ratings
    • Themed lists and guides for different dining preferences
  • Optimization:
    • Claim your restaurant on The Infatuation
    • Engage with the community through user-generated content
    • Leverage positive reviews and ratings for promotional purposes
    • Participate in themed lists and guides to increase visibility

How Orders.co Can Help You Claim Your Spot in Top Listings

Orders.co recognizes the complexities faced by restaurant owners in managing and boosting their listings on diverse platforms.

Here’s how Orders.co collaborates with you to secure a prominent position in top listings:

Smooth Integrations

Orders.co facilitates smooth integrations with popular review sites, guaranteeing that your restaurant’s information is consistently and accurately portrayed across platforms. 

This ensures potential customers searching for your establishment find the most up-to-date and relevant details.

Strategic YEXT Partnership

Through a strategic alliance with YEXT, a leading software company specializing in digital knowledge management, Orders.co empowers your restaurant’s online presence. 

YEXT’s platform provides centralized control over business information, simplifying the process for managing and updating critical details.

Efficient Information Updates

The collaboration with YEXT enables Orders.co to promptly disseminate any changes in your restaurant information, such as operating hours, contact details, or menu updates, across all subscribed platforms. 

This efficiency ensures that your customers consistently access the most accurate and current information about your establishment.

Time-Efficient Solutions

With Orders.co’s integrations and YEXT partnership, the task of individually updating information on multiple platforms becomes time-efficient. 

This lets you concentrate on your core responsibilities – managing your restaurant – while Orders.co takes care of the technical aspects to improve your online visibility.

Comprehensive Platform Coverage

Orders.co extends its support beyond specific platforms by providing comprehensive coverage across various review and listing sites.

Whether it’s Yelp, Google My Business, TripAdvisor, or other major platforms, Orders.co ensures that your restaurant maintains a consistent and optimized presence across the entire digital landscape.

Real-time Updates

Stay in sync with your customers through real-time updates. 

Orders.co’s integration with YEXT allows for swift dissemination of changes, ensuring that your restaurant’s online information aligns seamlessly with any adjustments made in the physical space.

Optimized Listings for Increased Visibility

Orders.co doesn’t just update information; it optimizes your restaurant’s listings for increased visibility. 

By applying best practices for each platform, Orders.co improves the chances of your restaurant being discovered by potential customers, leading to more foot traffic and online engagement.

Mastering the Digital Dining Scene

Establishing a robust online presence is paramount for restaurant owners looking to thrive in today’s competitive market. 

However, navigating the intricacies of managing and optimizing listings on multiple platforms can be challenging. This is where Orders.co emerges as a crucial ally for restaurant owners. 

Orders.co understands the importance of seamlessly integrating with these platforms and ensuring the information presented is consistently accurate and up-to-date.

Embrace Orders.co as your partner in navigating the complexities of the online world, and let your restaurant claim its well-deserved spot on the top review and listing platforms.

Schedule a Demo with Orders.co

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