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Home /Blog /How to Partner with a Food Delivery App: A Step-by-Step Guide

How to Partner with a Food Delivery App: A Step-by-Step Guide

Nairi BodroumianNairi Bodroumian
100 articles
7 min read
partnering with food delivery apps

In recent years, food delivery applications have changed how restaurants operate in the United States. By 2024, the Online Food Delivery market is expected to reach US$353.30 billion in revenue, showing significant growth.

Food delivery apps allow restaurants to reach more customers who want convenient dining options beyond visiting the physical location through various app features. They can track user engagement and generate revenue regardless of the business model.

So, let’s learn how to partner with a food delivery app like Doordash, Grubhub, and Uber Eats and how to sell food online. To make the process smoother, a restaurant order management service can help simplify your operations and ensure all orders are handled efficiently.

Understanding Food Delivery Apps

Before understanding how to partner with a food delivery app, you must understand how it operates.

On-demand delivery apps like Doordash, Grubhub, and Uber Eats are platforms that connect restaurants with a broader customer base through easy online ordering, payment options and delivery services.

Restaurants can collaborate with these apps by registering on their platforms, where they can create detailed profiles, showcase menus, and set up delivery logistics.

Doordash partnership offers user-friendly essential features and strong customer support, ensuring efficient order management.

Grubhub partnership provides access to a vast network of diners and flexible delivery options tailored to each restaurant’s preferences.

Uber Eats partnership integrates easily with Uber’s transportation services, providing competitive delivery rates and real-time order tracking for both restaurants and customers.

Assessing Your Restaurant’s Readiness

In this step, ensure your menu is optimized for delivery, considering packaging that maintains food quality during transit and offering a variety of dishes that appeal to online customers.

Your pricing strategy should be competitive yet sustainable, factoring in-app commission fees and delivery costs to maintain profitability.

Before figuring out how to get more orders on Grubhub, for example, it is essential to assess your operational capacity to handle increased order volume. This includes staffing levels for peak delivery times and efficient kitchen workflows to ensure timely preparation and delivery of orders.

Choosing the Right Food Delivery App

While researching how to partner with a food delivery app like Doordash, Grubhub, or Uber Eats, it is key to consider these apps’ advantages. 

Commission Fees: Check the fees each app charges. Lower fees can help keep your profits higher.

Delivery Radius: Make sure the app covers your area well. You want to reach as many customers as possible.

Customer Reach: Look at how many people use each app in your area. More users mean more potential orders.

Doordash vs Grubhub vs Uber Eats

DoorDash Partnership

Known for being easy to use and having competitive fees for delivery, helping you control costs while reaching many customers.

How much does DoorDash charge restaurants?

DoorDash offers three partnership plans:

Basic: Starts with a 15% commission per delivery order after a 7-day free trial, focusing on local customer reach with higher fees for delivery.

Plus: After a free 30-day trial, charges a 25% commission per delivery order to reach customers farther away, with reduced fees for delivery through DashPass.

Premier: If you wonder how to get more orders on DoorDash, they offer a free 30-day trial. It charges a 30% commission per delivery order for maximum reach, the lowest delivery fees, and a growth guarantee with DashPass benefits.

GrubHub Partnership

Offers a large network of diners and flexible delivery options, letting you tailor the service to your restaurant’s needs.

How much does GrubHub charge restaurants?

How much does GrubHub charge restaurants?

GrubHub provides three partnership tiers:

Basic: No platform or maintenance fees, higher delivery fees for diners, and basic marketing starting at 5%.

Plus: Includes access to Grubhub+ diners with standard delivery fees and enhanced marketing at a 10% marketing rate.

Premium: Offers the most exposure with lower fees for delivery, advanced marketing at a 15% rate, and access to Grubhub+ diners.

Uber Eats Partnership

Integrates with Uber’s transportation network, providing real-time tracking and competitive rates, which can boost customer satisfaction and efficiency.

How much does Uber Eats charge restaurants?

Uber Eats offers three partnership options:

Lite: Costs include a 15% fee for delivery orders and 6% for pickups, focusing on cost-effective reach through the app.

Plus: Increases exposure with a 25% fee for delivery orders, 6% for pickups, and benefits like enhanced discoverability and Uber One benefits.

Premium: Maximizes sales with a 30% fee for delivery orders, 6% for pickups, enhanced discoverability, and promotional benefits including ad spend matching.

Signing Up and Creating Your Profile

To start your Doordash, GrubHub, or Uber Eats partnership, follow these steps to set up your restaurant profile and receive orders.

Registration: Begin by visiting the GrubHub, Uber Eats, or Doordash website or downloading their mobile app. Create an account for your restaurant by providing essential details like your business name, address, and contact information.

Profile Setup: Complete your restaurant profile with accurate information about your cuisine, hours of operation, and delivery preferences. This will help customers easily find and order from your restaurant.

Menu Upload: Upload your menu with detailed descriptions of each dish, including ingredients and pricing. Ensure menu items are accurately listed to reflect any additional charges for delivery services.

Optimize Delivery Settings: Customize delivery settings such as delivery radius, minimum order amounts, and delivery hours to match your restaurant’s capabilities and customer demand.

Tips for Optimizing Your Restaurant Profile:

High-Quality Visuals: Use high-resolution images of your dishes and restaurant ambiance to attract users visually.

Detailed Menu Descriptions: Provide clear and enticing descriptions of each menu item, highlighting unique ingredients or customer favorites.

Promotions and Offers: Consider running special promotions or discounts exclusive to GrubHub, Uber Eats, or Doordash.

Testing and Launching Your Partnership

After setting up your restaurant profile and menu on food delivery services, it is essential to test and launch your partnership effectively.

  • Quality Assurance: Conduct test orders through the delivery app to ensure that the orders are processed accurately and prepared within the expected timeframe. This testing phase is essential because it allows restaurants to identify potential operational issues or challenges affecting the customer experience.
  • Delivery Testing: Evaluate the delivery process to ensure drivers arrive promptly and handle orders professionally. Experiment with different delivery routes and times to optimize efficiency and customer satisfaction.
  • Announcement Campaign: Notify existing customers via email, social media, and in-store signage about your new partnership with Doordash, Grubhub, or Uber Eats, emphasizing how to partner with a food delivery app to improve convenience.
  • Promotional Offers: Launch special promotions, such as discounts on first orders or free delivery, to encourage customers to try your restaurant through the app. This approach helps increase initial engagement and encourages repeat business.
  • Monitoring and Adjusting: Monitor performance metrics like order volume, user feedback, and delivery times. Use this data to refine your strategies, ensuring optimal performance and maximizing customer satisfaction with your food delivery app partnership.

Succeeding With an On-demand Delivery App

Now you know how to partner with a food delivery app like Doordash, Grubhub, or Uber Eats. These on-demand delivery apps can help your restaurant reach more customers.

Ensure your menu is ready for delivery, set good prices, and have enough staff to handle more orders. After choosing the right app, create a detailed profile and test your setup.

When everything works well, launch your partnership and tell your customers about it. Offer special deals to attract them.

By managing your menu and promotions well, you’ll figure out how to get more orders on GrubHub and other platforms, helping your restaurant grow.

Simplified Order Management with Orders.co’s

You learned how to partner with a food delivery app, but partnering with multiple delivery apps may be challenging for you and your staff. It can lead to tablet clutter, order management complexity, and menu inconsistencies, causing inefficiencies and errors in your restaurant.

Orders.co’s Orders Consolidation service combines different tablets from multiple delivery apps into one device, making it the best online ordering system for restaurants. Smoothly handle orders by eliminating errors and ensuring consistent check printing. This unified approach improves workflow efficiency, reduces errors, and enhances customer satisfaction. That’s why a restaurant order management system can help you.

Orders.co’s stress-free platform partners with delivery apps like Postmates, Uber Eats, DoorDash, Grubhub, ezCator, making order management efficient and hassle-free.

In addition, the menu management system helps to update your menu from a single device. Add or remove items, change prices, descriptions, images, and ensure accurate stock levels across all platforms. Enjoy hassle-free updates with AI-assisted ingredients and description generators.

Want to see the system in action?

Schedule a free Demo with Orders.co.

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