Getting orders from customers is the primary motive of any restaurant that offers an online ordering system. It provides an opportunity to increase sales and helps build a good rapport with customers.
If you’re a restaurant owner, then you know that online orders can be a real game-changer. Not only do they offer an easy and convenient way for customers to order food, but they can also help to boost sales and increase efficiency in the kitchen.
But sometimes, due to inefficient management, even the best restaurants fail to get online orders or manage them efficiently.
But don’t worry – Orders got your back! Here are a few super tips on how to get more online orders and manage them efficiently. Keep reading to learn more!
How online orders can help restaurants increase their profits
These days, customers are increasingly expecting restaurants to offer online ordering. And for a good reason – online orders can be a massive boon to restaurant profits. Online ordering allows customers to peruse the menu at leisure without feeling rushed or pressured by a waiter.
They can also take their time to ensure they’re ordering exactly what they want, reducing the number of returned or exchanged items. In addition, online ordering systems often allow customers to place orders faster and more efficiently than traditional methods, leading to increased sales.
And because customers tend to spend more when they order online, restaurants can see a significant increase in profits from online orders. So if you’re not already offering online ordering, it’s time to get on board – your bottom line will thank you for it.
How to get more online orders from your website or third-party platforms
Let’s face it: we all want more online orders. Whether you have your own website or rely on third-party platforms, there are always ways to get more people to buy from you.
Read more to learn these helpful tips to get more online orders from your site or platform:
Make sure your website or platform is easy to use
This may seem like a no-brainer, but it’s worth repeating. If customers can’t figure out how to order from your site or app, they will not bother. Make sure your ordering process is clear and simple, with no complicated steps or hidden fees.
In addition, make sure that your website or platform is optimized for mobile devices. More and more people are using their phones to order food, so it’s essential to ensure that your site or app can be easily accessed and used on a mobile device.
Use high-quality photos and descriptions
When browsing your online ordering menu, customers want to see mouth-watering photos and descriptions of your dishes. This will help them decide what to order and make them more likely to remember your restaurant when they’re looking for something delicious to eat.
To really make your online menu stand out, consider using video. Customers love to see videos of food being prepared, and it can help to boost your online orders.
Learn more about selling food online.
Make sure your prices are competitive
If your menu prices are too high, customers will look elsewhere. But if they’re too low, you might not be making enough profit to sustain your business. It’s vital to keep the balance and ensure that your prices are competitive with other restaurants in your area.
It would be great if you also consider offering discounts and promotions. Customers are always looking for a good deal, so if you provide them a discount on their order, they’re more likely to choose your restaurant over others.
Be sure to promote any discounts or promotions on your website or app, and make sure they’re easy to find. You can also promote them on social media or in other marketing materials.
Get the word out
If you want your potential customers to order from you, they need to know that you exist. Be sure your restaurant is listed on all of the major online ordering platforms, and be sure to promote your online ordering platform options on your restaurant website and social media.
You can also use traditional marketing methods, such as print ads or flyers, to promote your online ordering options. And don’t forget to tell your existing customers about your online ordering options when they’re in your restaurant – let them know that they can order online and pick up their food at the counter or have it delivered right to their table.
By following these tips, you can increase the number of online orders and ensure that your customers are happy with their experience.
How to efficiently manage and prepare for online orders
When it’s done right, online ordering can be a breeze. But if you’re not prepared for it, it can quickly become a nightmare. These tips will help you efficiently manage and prepare for online orders:
Create a dedicated online ordering area in your kitchen
If you want your kitchen staff to take online orders seriously, you must create a dedicated area for them to work. This can be a separate counter, prep area, or even a section of your existing counter.
Make sure this area is well-stocked with all the supplies your staff will need to prepare orders, such as utensils, plates, and containers. It would be helpful if you also considered that your staff is familiar with your online ordering system and knows how to use it.
If possible, you should also create a dedicated online ordering station. This can be a computer or tablet set up expressly for taking and preparing orders. This will help to keep your kitchen organized and running smoothly.
Prepare food in advance
One of the mistakes to make when taking online orders is to prepare each order as it comes in. This will easily lead to chaos in your kitchen and delays for your customers.
Instead, you should prepare food in advance. Cook extra portions of popular dishes and keep them stored in the fridge or freezer. Then, when an order comes in, you can quickly reheat and assemble the dish without having to cook it from scratch.
This will help keep your kitchen running smoothly and ensure that your customers get their food as quickly as possible. Plus, it will also save you money in the long run, as you won’t be wasting food that’s not ordered.
Use technology to your advantage
There are many online ordering systems and apps that can help you manage your orders and prepare them more efficiently.
Some systems allow you to create order templates for popular dishes, so you can quickly assemble orders without entering the same information repeatedly. Other systems track your inventory and let you know when you need to reorder supplies.
By using these systems, you can save time and money and make sure that your customers are always happy with their experience.
Tips on reducing the amount of food that goes to waste due to online orders
All restaurant owners are probably all too familiar with the problem of food waste. Every day, there’s uneaten food that gets thrown out, and it can be a real drain on your resources. But what if we tell you there is a way to reduce the amount of food waste in your restaurant?
Keep in mind these great tips if you want to reduce the amount of food waste in your restaurant:
Make as much food as you really need
One of the biggest causes of food waste is over-production. In many restaurants, chefs make more food than is necessary if there are any orders. But this often causes a lot of uneaten food that gets thrown out.
Instead of making more food than you need, only make as much food as you think you’ll sell. This will strongly reduce the amount of food waste in your restaurant, and it will also save money in the long run.
Know how much food you need to order for your restaurant
Another cause of food waste is ordering too much food. If you order more food than you can use, it will go bad and have to be thrown out. To avoid this, you must understand how much food your restaurant goes through daily.
You can do this by keeping track of your restaurant sales for a week or two and ordering accordingly. This will help ensure that you only order the amount of food you need and that you’re not wasting any.
Plan menus that use all ingredients and minimize waste
When you’re planning your menus, try to use ingredients that can be used in multiple dishes. For example, if you’re making soup, you can also use the leftover vegetables to make a salad. Or, if you’re making roasted chicken, you can use the bones to make stock.
You can minimize food waste and save some money by using all of your ingredients. To be even more efficient, try to plan your menus around ingredients that are in season. This way, you’ll get the freshest ingredients, and they’ll be less likely to go bad.
Store food properly to avoid spoilage
Spoilage is one of the most significant reasons for food waste. To avoid this, you need to make sure that you’re storing your food correctly.
Keep track of expiration dates and use older items first. Store perishable items in the fridge or freezer, and ensure they’re properly sealed. You can avoid waste and keep your restaurant running smoothly by storing your food properly.
Educate staff on proper food handling and storage
First, educate your staff on proper food handling and storage if you want to reduce food waste. Show them how to store food properly, and make sure that they understand the importance of using fresh ingredients.
You can also train your staff on portion control so they know how much food to make for each dish. Educating your team ensures they’re using the proper techniques and that your food is being handled properly.
Implement a recycling program for food waste
A really good method to reduce food waste is to recycle it. Many restaurants have started recycling their food waste, which is a great way to reduce your environmental impact.
You can try many ways to recycle your food waste. You can compost it, or you can use it to feed animals. You can also donate it to a food bank or other organization that can use it.
By recycling your food waste, you can make a difference and help reduce the amount of waste worldwide.
The benefits of a food delivery service for online orders
Using food delivery services for online orders can help to save time and money. You can miss the part of the hassle of preparing and packaging your food for delivery by using a delivery service.
Before that, learn more about the advantages of online ordering for your restaurant business.
Here are some of the benefits of using a food delivery service:
Increased order accuracy
With a food delivery service, you can be sure that your orders will be delivered accurately. This is because the delivery driver will be responsible for ensuring that the order is correct before leaving your restaurant.
Reduced delivery time
When you use a food delivery service for your restaurant, your orders will be delivered quickly and efficiently. This is because the delivery drivers will be familiar with the area and know the best route. And also, the driver will be able to make multiple deliveries at once, saving time.
Improved customer satisfaction
Remember that your customers are the ones who will be receiving the food delivery. And so, it’s important to ensure they’re happy with the service.
When using a food delivery service, you can be sure that your customers will be satisfied with their experience. This is because they’ll receive their food quickly and it will be delivered accurately.
Easier to manage orders
Not only will your customers benefit from using a food delivery service. You’ll also find it easier to manage your orders. This is because you won’t have to worry about packaging and delivering the food yourself.
Using a food delivery service, you can focus on running your restaurant and leave the delivery to someone else.
A food delivery service can help to increase the efficiency of your restaurant. This is because you won’t have to spend time preparing and packaging orders for delivery. Additionally, you will not have to think about managing the food delivery business process yourself.
Using a food delivery service, you can focus on what’s important – running your restaurant.
A food delivery service can also help to improve your restaurant’s profitability. This is because you’ll be able to reduce your labor costs and save time.
With increased efficiency and improved customer satisfaction, you’ll be able to make more money for your restaurant.
As you’ve seen, there are many benefits of using a food delivery service for your online orders. Not only will it save your golden time and money, but it can also help to improve your restaurant’s profitability, customer satisfaction, and efficiency.
So if you’re not using a food delivery service for your online orders, now is the time to start.
Easily Manage Your Restaurant’s Online Orders With Orders
What’s more, Orders partners with POS systems and food delivery platforms around the world to make online ordering easy and efficient.
There’s no question that online food ordering has become the new norm for restaurant businesses. With customers increasingly using their smartphones and laptops to order food, it’s more important than ever for restaurants to have an easy and efficient online ordering system.
So don’t hesitate to sign up for Orders today and take your restaurant’s online ordering success to the next level!