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Home /Blog /Social Media Strategies for Boosting Your Restaurant’s Online Presence

Social Media Strategies for Boosting Your Restaurant’s Online Presence

Nairi BodroumianNairi Bodroumian
100 articles
BlogIndependent Restaurants
7 min read
A curly-haired young woman holds a tablet and smiles at the camera.

The latest Barbie film caused massive hype among audience members of many age groups. 

And restaurants couldn’t help but join in.

Burger King Brazil unveiled its Barbie-themed burger with a pink sauce that made a perfect get-together lunch for movie-goers. 

They also shared a reel on Instagram to generate buzz around the new meal.  This is one social media strategy chain restaurants can use to gain attention from their audience. 

So, what other social media tactics can you use to boost your customer base?

In this article, we’ll mention the top social media strategies being implemented these days to drive your sales and increase your loyal followers.

Why Being Up-to-Date with the Latest Social Media Strategies is Important

Platform Relevance

New platforms emerge regularly, and existing ones introduce updates. Staying current helps you leverage the latest features and engage where your audience is. 

Audience Connection

Understanding current social media trends helps you create content that resonates with your audience, fostering stronger connections and engagement.

Algorithm Mastery

Algorithms governing content visibility change. Up-to-date strategies help you navigate these changes to ensure your posts reach a wider audience.

Fresh Content Ideas

Current strategies expose you to new content formats, helping you generate fresh ideas that captivate your audience and prevent content fatigue.

Competitive Edge

Adapting to new strategies positions your restaurant as innovative and trend-savvy, setting you apart from competitors who might be using outdated approaches.

Effective Resource Allocation

Following the latest strategies prevents wasting effort on outdated techniques that no longer yield results.

Consumer Expectations

Online users’ preferences evolve. Staying updated ensures your content aligns with what your audience expects, enhancing their experience.

Adapting to User Behavior

As users change the way they consume content, your strategies should evolve to meet these changes and maintain engagement levels.

Avoiding Obsolescence

Neglecting new strategies risks making your online presence appear outdated, potentially deterring potential customers.

Maximizing ROI

Updated strategies help you get the most out of your social media efforts and scale your business by utilizing currently effective tactics.

In the rapidly changing world of social media, keeping your restaurant’s strategy fresh and aligned with current trends is like preparing a signature dish – it ensures your audience remains delighted and comes back for more.

Top Strategies to Boost Your Online Presence with Social Media

Here are some top strategies you can employ to enhance your restaurant’s online presence using social media, presented as bullet points:

Visual Feast – Mouthwatering Imagery 

Share high-quality, enticing photos of your dishes. Use professional photography or user-generated content to showcase the deliciousness of your cuisine.

Storytelling Through Posts

Craft compelling narratives about your restaurant’s journey, staff, and unique dishes. Share behind-the-scenes glimpses to humanize your brand. 

Pictures of the happy team involved in food preparation will entice people to try your menu items. Customers would feel that their ordered items are carefully prepared and handled with love and care.

Leverage Hashtags

Use relevant and trending hashtags to increase the discoverability of your posts. Create a branded hashtag that customers can use when sharing their experiences.

Live Videos and Behind-the-Scenes

Host live videos showing the preparation of unique dishes or interviews with chefs. Behind-the-scenes content provides authenticity and builds a connection.

Engage with User-Generated Content

Encourage customers to share their experiences by tagging your restaurant and using your branded hashtag. Repost their content to showcase genuine reviews.

Collaborations and Influencer Marketing

Partner with local influencers or food bloggers to promote your restaurant. Their endorsement can expand your reach to their followers.

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Interactive Content

Run polls, quizzes, or contests to engage your audience. For example, you could ask followers to vote for the next featured dish or suggest a new menu item.

Consistent Posting Schedule

Maintain a regular posting schedule to keep your audience engaged and informed. Use scheduling tools to plan ahead and maintain a consistent presence.

Platform Diversity

Tailor your content to different social media platforms. Use visually appealing images on Instagram, short videos on TikTok, and informative posts on Facebook.

Engagement and Response

Respond promptly to comments, messages, and reviews. Positive interactions build customer loyalty while addressing issues publicly shows your commitment to customer satisfaction.

Localized Targeting

Use geotags and location-based targeting to reach potential customers in your vicinity. This is particularly effective for attracting local diners.

Promotions and Exclusive Offers

Offer special deals or promotions exclusively for your social media followers. This incentivizes people to engage with your profiles and visit your restaurant.

Regular Updates

Keep your profiles updated with current information like opening hours, menu changes, and special events. Outdated information can deter potential customers.

Analytical Insights

Use social media analytics to track which posts perform best and understand your audience’s preferences. Adjust your strategy based on these insights.

Engaging Captions

Craft captions that complement your visuals. Share anecdotes, trivia, or even fun food-related jokes/puns to make your posts more enjoyable to read. 

Mention Your Online Website

Ensure your social media profiles include a direct link to your restaurant’s website. This simplifies the process for potential customers to explore your menu and make reservations.

Tip: Don’t forget to add your online delivery menu under your profile and to your stories. 

By prominently featuring your delivery menu on your social media profiles, you’re offering a quick and easy way for customers to explore your offerings without leaving their screens. It’s like placing your menu directly in their hands, inviting them to savor your flavors from the comfort of their own homes.

Additionally, incorporating your delivery menu into your stories amplifies the visibility of this convenient option. Use visually engaging story posts to showcase popular dishes, limited-time specials, and the ease of placing an order online. Leverage interactive features like “Swipe Up” to guide viewers directly to your delivery menu, creating a seamless path from curiosity to culinary satisfaction.


Collaborate with other local businesses for cross-promotion. This exposes your restaurant to new audiences and fosters a sense of community.

For instance, if a hotel hosts a special seminar, you can provide some meals from your menu to gain more exposure. For a sneak peek, you can place some pamphlets with your address and examples from your menu items. 

Transforming Online Engagement into Revenue with

While various strategies can boost your restaurant’s social media presence, the end goal is to translate online interactions into actual sales. That’s where steps in—your one-stop solution for managing online orders, designed to handle the challenges of today’s digital market for businesses of all sizes, from local eateries to international chains.

Seamless Online Ordering and Menu Management

One of the challenges of actively engaging with customers online is making the transition from ‘like’ to ‘order’ as smooth as possible. offers robust menu management features, allowing you to easily update your offerings in real-time. 

Imagine running a limited-time offer on social media and being able to instantly reflect that on your online menu. This seamless experience increases the likelihood of converting a curious social media follower into a paying customer.

Consolidate Your Orders

Managing orders from multiple platforms can be a headache. simplifies this process by consolidating all your orders in one place. If you’re operating a ghost kitchen or managing multiple locations as a chain restaurant, this feature is invaluable.

Custom Ordering Website and POS Integration

With, you can create a commission-free ordering website integrated with over 30 POS systems. As you drive engagement and traffic through your social media channels, your custom website serves as a direct portal for sales, streamlining the process for your customers and ensuring a seamless transition from social engagement to sales.

Your restaurant’s social media strategy is incomplete without a reliable way to convert that online engagement into real-world sales. offers that solution, making it an essential component of a holistic approach to digital marketing for restaurants. 

So, as you continue to delight your audience with mouth-watering posts and compelling stories, remember that can help you transform those virtual ‘likes’ into actual customers walking through your door or ordering from your restaurant.

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Tailor your newsletter with the topics you're most interested in.

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