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Customer Stories

Customer Experience Done Right: Success Stories from the Restaurant Industry

Knowing what your customers expect can be challenging in these times, especially with the advent of food trends like vegan cuisine and sustainable dining.  If you’re thinking about improving your customer dining experience or maintaining the same level of satisfaction, you’ve stumbled upon the right article! Whether you’re looking to become a franchise or you’re […]

A curly-haired waiter is giving an order to a customer.
Latha African Style BBQ restaurant.
Customer Stories

The Success Story of Latha African Style BBQ: Merging African Cuisine and Tech in Portland

In the bustling world of food, there’s something magical about turning a lifelong passion into a sizzling success story. Meet Eutychus Kangarua, a true food aficionado with over 15 years of culinary experience. He’s the heart and soul behind Latha African Style BBQ, a food cart that brings the flavors of Africa to the streets […]

Latha African Style BBQ restaurant.
A waiter is taking an order from the couple in the restaurant.

Exceeding Expectations: Enhancing Customer Experience to Drive Restaurant Growth

The pandemic greatly affected the way customers choose to dine. In 2023, many continue to opt for online deliveries while others still want to experience dining out in a restaurant. No doubt, for many, the feeling of sitting in a restaurant, surrounded by people, albeit strangers, can bring comfort and tranquility, especially for those who […]

A waiter is taking an order from the couple in the restaurant.
A restaurant table with a glasses of wine and different plates with dishes.

Beyond Traditional Advertising: Innovative Marketing Strategies for Restaurant Expansion

In the ever-evolving culinary landscape, standing out amidst the flavor-filled competition requires a dash of creativity and a pinch of innovation. From food trucks that whisk flavors to unexplored corners to cozy cafes that beckon with charm, the secret to success lies in breaking the confines of conventional restaurant marketing strategy. As an independent restaurant […]

A restaurant table with a glasses of wine and different plates with dishes.
Three cooks are working in the kitchen.

Thinking Big: Strategic Considerations for Scaling Your Restaurant

Sales in the US restaurant food industry is forecasted to reach $997 billion in 2023. So if you’re looking to reach new heights with your business, now is the time to grasp the opportunities in front of you. A passionate independent restaurant owner like yourself shouldn’t be swayed by negative propaganda and fake news about […]

Three cooks are working in the kitchen.
A cook is making a dish.

Strategic Growth: Success Stories from Expanding Restaurants

Ever wondered how Mcdonald’s and Burger King became the giants they are today? It wasn’t voodoo, hokum, or magic fairy dust that transformed the small stores into huge franchises. But a lot of setbacks, real estate purchases, and innovative menu ideas.  The road to success is paved only sometimes. A few times, it’s full of […]

A cook is making a dish.
A group of cooks are having a discussion with a manager.

Independent Restaurant: 20 New Restaurant Marketing Ideas for 2023 (Checklist)

In the ever-evolving world of independent restaurants, it’s not enough to simply serve delicious food and provide great service. To stand out from the competition and thrive in 2023, you need to have a solid restaurant marketing strategy that incorporates new and innovative ideas. That’s why Orders.co has compiled this comprehensive checklist of 20 new […]

A group of cooks are having a discussion with a manager.
Seafood dishes are placed on the table next to each other.
Menu Management

Boost Your Restaurant’s Bottom Line: Innovative Menu Management Strategies

Imagine a restaurant menu that satisfies your customers’ cravings and maximizes your profits. Picture a dining experience that excites and surprises, making patrons eager to return and spread the word to others. With innovative menu management strategies, you can tap into the psychology of dining, leveraging consumer preferences, pricing techniques, and menu design to create […]

Seafood dishes are placed on the table next to each other.
Menu Management
6 min read
A restaurant menu placed on the table with different vegetables.
Menu Management

The Art of Crafting Profitable Restaurant Menus: A Comprehensive Guide

In a world where dining out has become an integral part of our social fabric, the art of crafting profitable restaurant menus has emerged as a defining factor for success in the culinary industry. Behind every mouthwatering dish and tasty experience lies a well-thought-out menu, carefully curated to tantalize taste buds and entice customers to […]

A restaurant menu placed on the table with different vegetables.
Menu Management
6 min read
A glass of cocktail placed on the menu in the restaurant table.
Menu Management

The Future of Restaurant Menus: How to Stay Ahead of the Game

When it comes to predicting the future of restaurant menus, no owner has a magic crystal ball at their disposal to definitively say how trends will evolve over time. However, there are certain strategies that owners and managers can utilize to stay ahead of the curve and ensure their menu stays modern and relevant for […]

A glass of cocktail placed on the menu in the restaurant table.
Menu Management
7 min read
A restaurant manager looks at her tablet smilingly.

The Essential Guide to Restaurant Management: Tips, Tricks, and Best Practices

Imagine yourself sitting in a bustling restaurant, savoring a delectable dish that has been prepared to perfection. The ambiance is warm, the service is impeccable, and every aspect of your dining experience seems seamless. Behind the scenes, a well-oiled machine is at work, orchestrating the symphony of flavors, customer satisfaction, and efficient operations. This symphony […]

A restaurant manager looks at her tablet smilingly.
A restaurant staff have a discussion with their manager.
Franchise

Restaurant Management Best Practices

Elevating the dining experience requires more than just delicious food and a pleasant ambiance.  Behind the scenes, restaurant management plays a pivotal role in ensuring smooth operations, exceptional service, and, ultimately, a thriving establishment. From the front-of-house to the back-of-house, effective restaurant management practices are essential for success in the highly competitive culinary industry. In […]

A restaurant staff have a discussion with their manager.
Franchise
8 min read

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