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Home /Blog /How Much Does Grubhub Charge Restaurants? A Detailed Breakdown

How Much Does Grubhub Charge Restaurants? A Detailed Breakdown

Nairi BodroumianNairi Bodroumian
100 articles
8 min read
Elaborating How Much Does Grubhub Charge Restaurants

Are you interested in partnering with third-party delivery services?

Grubhub is one of the top choices if you’re looking to expand your reach and boost sales.

By deciding to join Grubhub, you gain access to more customers who prefer the convenience of food delivery. Statistics shows, that in 2021 only, Grubhub served to 31 million active diners in th US.

Grubhub delivery offers a simple and efficient way to connect your restaurant with new patrons, by easily integrating to your restaurant order management system and helping you grow your business and increase visibility in a competitive market.

Understanding how much GrubHub charges restaurants is essential to making an informed decision for your restaurant’s success and ensuring that your partnership remains profitable for your business.

By grasping the financial aspects clearly, you can strategically manage your restaurant’s budget, optimizing the benefits of Grubhub delivery while maintaining healthy profit margins.

So, let’s see how much GrubHub charges restaurants.

Understanding Grubhub

Grubhub is a leading player in the food delivery industry, connecting diners with their favorite local restaurants. In 2023, Grubhub had 24.6 million active users who use the app at least once a month.

What are Grubhub’s features? Grubhub is a prominent third-party delivery app That allows restaurants to offer their menus to a broader audience.

Founded in 2004, Grubhub has grown significantly, becoming one of the most recognized names in the food delivery sector. The Grubhub marketplace features many dining options, from large chains to independent restaurants, making it a versatile choice for diners and restaurant owners.

The process of joining Grubhub is straightforward: restaurants list their menus on the platform, and customers can easily browse, order, and pay through the app.

Grubhub then facilitates the delivery process, ensuring customers receive their meals promptly.

How Much Grubhub Charges Restaurants

When you join Grubhub, you pay delivery fees for Grubhub orders. These fees include a marketing commission and an order processing fee.

The marketing commission covers the cost of listing and promoting your restaurant on the Grubhub marketplace and ranges from 5% to 20% of each order, depending on your chosen pricing package. 

An order processing fee is also charged to cover credit card processing and fraud monitoring.

How much does Grubhub charge restaurants for delivery services? For restaurants using these service, there is a 10% delivery fee. 

The Grubhub profit calculator can help you understand your net profit by considering these Grubhub fees. This is how much Grubhub charges restaurants, providing a clear picture of your financials and aiding in better business planning.

What Are The Grubhub Packages For Restaurants?

Here are the details of how much Grubhub charges restaurants for the different packages:

Basic Package: With a marketing rate starting at 5%, the Basic package includes several benefits, such as zero platform or maintenance fees, allowing you to list on Grubhub for free. 

However, your diners will pay higher delivery fees. This package also provides a free, custom-branded ordering website, on-demand access to account support, a restaurant welcome kit with tools to kick-start your listing, and a free professional menu photoshoot.

Plus Package: The Plus package has a marketing rate starting at 10%. It includes zero platform or maintenance fees, letting you list on Grubhub for free, with standard delivery fees paid by your diners. 

Additionally, you receive a free, custom-branded ordering website, on-demand access to account support, a restaurant welcome kit with tools to kick-start your listing, a free professional menu photoshoot, and access to GH+ diners for eligible restaurants.

Premium Package: The Premium package offers a marketing rate starting at 15%. It includes zero platform or maintenance fees, so you can list on Grubhub for free. Your diners pay lower delivery fees with this package. 

Other benefits include a free, custom-branded ordering website, on-demand access to account support, a restaurant welcome kit with tools to kick-start your listing, a free professional menu photoshoot, and access to GH+ diners for eligible restaurants.

For those looking to maximize their exposure, there’s an additional option to add a Sponsored Listing for an extra 5% marketing rate, providing an elite listing on the Grubhub app and giving your restaurant the most exposure and a competitive edge. 

This is how much Grubhub charges restaurants for premium visibility, ensuring you reach a wider audience and stand out among the competition.

Benefits Of Using Grubhub for Restaurants

You’ve considered the fee structure, including how much Grubhub charges restaurants; now let’s see what other benefits it offers.

Flat Monthly Fee Structure

Instead of unpredictable costs, restaurants can rely on a consistent monthly fee, making financial planning more straightforward, which is one of the best food delivery app advantages. 

You always know how much Grubhub charges restaurants. This fee covers the essentials needed to maintain a presence on the Grubhub platform, ensuring your restaurant remains visible to a wide audience without unexpected financial surprises.

Simplified Delivery Management

While Grubhub offers delivery services, integrating it with a restaurant order management system (RMS) can significantly improve efficiency. An RMS can automatically receive orders from Grubhub, update your inventory in real-time, and route orders efficiently to your kitchen staff.

Delivery Network

Restaurants can benefit from Grubhub’s established delivery infrastructure, which ensures timely and efficient delivery services. This is particularly useful during peak hours when managing deliveries in-house can become challenging. Grubhub’s delivery service helps maintain high customer satisfaction by ensuring that orders arrive promptly and in good condition, thus reducing the pressure on restaurant staff to manage deliveries themselves.

Marketing Support

Grubhub offers valuable marketing support. By joining Grubhub, restaurants can tap into the Grubhub marketplace, gaining exposure to millions of active users who regularly use the platform to discover new dining options. 

This increased visibility can significantly boost orders as Grubhub promotes your restaurant to a broad audience. Furthermore, Grubhub provides various promotional tools and features, such as sponsored listings and targeted promotions.

Comprehensive Support Services

Grubhub’s comprehensive support services are designed to help restaurants succeed. From on-demand access to account support to a restaurant welcome kit with tools to kick-start your listing, Grubhub ensures that restaurants have the resources they need to thrive on the platform. 

The support includes everything from menu photoshoots to optimize your listings to regular insights and analytics to help you understand your performance and make informed business decisions.

Benefits Of Partnering With Different Restaurant Delivery Apps (Besides Grubhub)

Restaurant owners often consider using other third-party delivery apps like DoorDash and Uber Eats too, for increased mobile visibility and increased sales. 

At the end of the day, these are the main 3 platforms that online food consumers in the US use. 

Besides, considering that the online food delivery market is expanding by 10-20% annually, it’s much more reasonable to say that online food delivery is the future.

Partnering with each platform is a different cooperation with different structure, fee range and terms. Exploring how to partner with a food delivery app allows restaurants to evaluate different delivery options, and promotional support each platform offers. 

This comparison helps to evaluate the suitability of the platform for your restaurant business, how to better your appearance, and how to gain and then manage the flow of orders.

In Grubhub’s case, the fee structure includes marketing commissions, order processing fees, and optional promotional fees for enhanced visibility.

These costs vary based on the pricing package chosen, impacting your restaurant’s profitability and operational strategies.

Simplifying Restaurant Order Management with Orders.co

As the online food ordering numbers are growing, the need for increased online visibility of restaurants grow as well. Currently, about 42% of all restaurant orders are now placed online, most oftenly through third-party delivery apps. 

Hence, be your restaurant newly opened or needing to increase online sales, the organized and consistent partnership with Grubhub and other delivery apps is one of the most effective way to boost your visibility and increase sales. 

But what does an organized partnership mean? 

Handling orders from various platforms can be a complex task. Many restaurant owners end up using multiple tablets, each with its own unique interface and set of rules. 

This can lead to problems like missed or duplicated orders, especially during peak times. These issues can lower service efficiency and impact customer satisfaction.

To make things easier, many restaurateurs are now using an integrated restaurant order management system like Orders.co

This solution brings all online orders together into a single device, reducing the hassle of managing multiple systems and allowing staff to focus on providing excellent service. 

Additionally, Orders.co offers detailed analytics to track the performance of each delivery platform.

The platform also includes a powerful menu management feature that lets you update menus across all delivery channels at once. 

This not only saves time but also keeps your branding consistent and helps manage inventory more effectively.

To see the solution in action, schedule a free Demo!

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