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Customer Stories

Customer Experience Done Right: Success Stories from the Restaurant Industry

Knowing what your customers expect can be challenging in these times, especially with the advent of food trends like vegan cuisine and sustainable dining.  If you’re thinking about improving your customer dining experience or maintaining the same level of satisfaction, you’ve stumbled upon the right article! Whether you’re looking to become a franchise or you’re […]

A curly-haired waiter is giving an order to a customer.
Latha African Style BBQ restaurant.
Customer Stories

The Success Story of Latha African Style BBQ: Merging African Cuisine and Tech in Portland

In the bustling world of food, there’s something magical about turning a lifelong passion into a sizzling success story. Meet Eutychus Kangarua, a true food aficionado with over 15 years of culinary experience. He’s the heart and soul behind Latha African Style BBQ, a food cart that brings the flavors of Africa to the streets […]

Latha African Style BBQ restaurant.
A waiter is taking an order from the couple in the restaurant.

Exceeding Expectations: Enhancing Customer Experience to Drive Restaurant Growth

The pandemic greatly affected the way customers choose to dine. In 2023, many continue to opt for online deliveries while others still want to experience dining out in a restaurant. No doubt, for many, the feeling of sitting in a restaurant, surrounded by people, albeit strangers, can bring comfort and tranquility, especially for those who […]

A waiter is taking an order from the couple in the restaurant.
A restaurant table with a glasses of wine and different plates with dishes.

Beyond Traditional Advertising: Innovative Marketing Strategies for Restaurant Expansion

In the ever-evolving culinary landscape, standing out amidst the flavor-filled competition requires a dash of creativity and a pinch of innovation. From food trucks that whisk flavors to unexplored corners to cozy cafes that beckon with charm, the secret to success lies in breaking the confines of conventional restaurant marketing strategy. As an independent restaurant […]

A restaurant table with a glasses of wine and different plates with dishes.
Three cooks are working in the kitchen.

Thinking Big: Strategic Considerations for Scaling Your Restaurant

Sales in the US restaurant food industry is forecasted to reach $997 billion in 2023. So if you’re looking to reach new heights with your business, now is the time to grasp the opportunities in front of you. A passionate independent restaurant owner like yourself shouldn’t be swayed by negative propaganda and fake news about […]

Three cooks are working in the kitchen.
A cook is making a dish.

Strategic Growth: Success Stories from Expanding Restaurants

Ever wondered how Mcdonald’s and Burger King became the giants they are today? It wasn’t voodoo, hokum, or magic fairy dust that transformed the small stores into huge franchises. But a lot of setbacks, real estate purchases, and innovative menu ideas.  The road to success is paved only sometimes. A few times, it’s full of […]

A cook is making a dish.
A curly-haired young woman holds a tablet and smiles at the camera.
Dine in Ordering

Mastering Restaurant Online Ordering: Strategies for Maximizing Efficiency and Profit

In today’s digital age, online ordering has become an integral part of the restaurant industry, offering convenience and accessibility to customers.  As online food delivery is expected to show a growth of 8.29% by 2026, it is essential for restaurant owners to be aware of the strategies necessary for maximizing efficiency and profit when working […]

A curly-haired young woman holds a tablet and smiles at the camera.
A couple is looking at the menu in the restaurant.

The Comprehensive Guide to Streamlining Your Online Ordering System

In the fast-paced digital landscape, where time is of the essence, businesses strive to provide customers with a seamless and hassle-free online ordering experience.  The virtual market has expanded more than 300% since 2014 , and the need to optimize and streamline your restaurant online ordering system has become very paramount.  Imagine a world where […]

A couple is looking at the menu in the restaurant.
Group of people are taking a piece of pizza in the restaurant.
New Features

Harnessing the Power of AI and Machine Learning for Your Restaurant

Imagine a dining experience where menus are intelligently tailored to individual preferences, where waiting times are optimized, and where the kitchen operates with unrivaled efficiency. With AI and Machine Learning at your side, this vision can become a tangible reality! In this exploration, we will dive into the various ways AI and ML are transforming […]

Group of people are taking a piece of pizza in the restaurant.
New Features
6 min read
Young ladies are having dessert and drinking iced cocktails and a glass of wine.

How Top Restaurants are Using AI and Machine Learning for Growth

A symphony of flavors, meticulously crafted dishes, and an extraordinary dining experience.  But what if I told you that the secret ingredient behind the success of the top restaurants today isn’t found in the pantry—it’s hidden within lines of code, powered by artificial intelligence (AI) and machine learning?  The number of businesses that adopted AI […]

Young ladies are having dessert and drinking iced cocktails and a glass of wine.
A group of cooks are having a discussion with a manager.

Independent Restaurant: 20 New Restaurant Marketing Ideas for 2023 (Checklist)

In the ever-evolving world of independent restaurants, it’s not enough to simply serve delicious food and provide great service. To stand out from the competition and thrive in 2023, you need to have a solid restaurant marketing strategy that incorporates new and innovative ideas. That’s why Orders.co has compiled this comprehensive checklist of 20 new […]

A group of cooks are having a discussion with a manager.
Seafood dishes are placed on the table next to each other.
Menu Management

Boost Your Restaurant’s Bottom Line: Innovative Menu Management Strategies

Imagine a restaurant menu that satisfies your customers’ cravings and maximizes your profits. Picture a dining experience that excites and surprises, making patrons eager to return and spread the word to others. With innovative menu management strategies, you can tap into the psychology of dining, leveraging consumer preferences, pricing techniques, and menu design to create […]

Seafood dishes are placed on the table next to each other.
Menu Management
6 min read

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