- 1. Use One Tablet Instead Of Juggling Several
- 2. Keep Menus Consistent Across All Apps
- 3. Automate Order Printing To Avoid Confusion In The Kitchen
- 4. Review All Your Delivery Data In One Place
- 5. Update Availability In Real Time
- 6. Offer Direct Ordering Alongside Delivery Apps
- Six Fixes, One Platform: What’s Next For Your Restaurant
- FAQ
If you’re using multiple delivery apps to reach more customers, you’re not alone.
Most independent restaurants are signed up with at least two or three platforms—like Uber Eats, DoorDash, or Grubhub. While that helps with visibility, it also creates a lot of day-to-day issues.
Juggling different restaurant ordering tablets, keeping track of each app’s interface, and dealing with order mistakes is frustrating.
It takes up your time, overwhelms your staff, and leaves more room for errors that affect customer satisfaction.
The good news is: there are real solutions that help you take control of this mess. You don’t need to be tech-savvy or invest in expensive systems to fix it. In this article, we’ll walk through six simple, proven ways to manage multiple delivery apps in one place—without adding stress to your team.
Key Takeaways
- Using one tablet for all delivery apps helps reduce errors and save time.
- Syncing your menu across platforms keeps pricing and item availability accurate.
- Automated order printing creates consistency in the kitchen and improves speed.
- Centralized reporting helps you understand sales trends and platform performance.
- Real-time menu updates and AI-powered delivery selection reduce missed orders.
- Adding a direct ordering website gives you more control and lowers fees.
1. Use One Tablet Instead Of Juggling Several
If your counter is covered in tablets from different delivery platforms, you’re not alone. It’s one of the biggest complaints restaurant owners have about using multiple delivery apps.
Switching between devices takes up time, causes confusion, and leads to missed or wrong orders. During busy hours, even one small delay can create a backup in your kitchen and unhappy customers on the other end.
Instead of dealing with this daily stress, use a system that lets you manage multiple deliveries from one tablet.
A multi restaurant ordering system like Orders.co brings all your online orders—whether from Uber Eats, DoorDash, or your own website—into one place. You’ll save time, reduce mistakes, and avoid clutter at your front counter.
Orders.co’s Restaurant Order Management System was built for exactly this situation. It combines all your third-party and direct orders on a single device, reduces errors, and cuts missed orders. With universal printing, real-time order updates, and 24/7 support, it’s designed to simplify your daily operations, without any contract or extra device fees.
👉 Want to see how it works in your restaurant? Schedule a FREE demo today.
2. Keep Menus Consistent Across All Apps
Updating your menu on one app is already a task. Doing it on three or four platforms? That’s a headache. And when your menu items, prices, or availability don’t match across apps, it leads to confusion for customers and staff.
One of the most common issues when running multiple delivery apps at once is having inconsistent menus. A dish might be sold out in your kitchen, but still showing as available on a third-party app. That leads to canceled orders, refunds, and poor reviews.
A better way is to connect all your platforms to a single menu system. This is where Orders.co can help. Its Menu Sync feature lets you update items, prices, and availability in one place—and the changes go live across every platform you’re connected to. Whether you’re managing your own website or several delivery apps, your menu stays consistent and accurate.
This kind of delivery integration not only saves time but also helps prevent order cancellations and customer complaints. It’s a small fix that makes a big difference.
3. Automate Order Printing To Avoid Confusion In The Kitchen
When orders come in from different apps, they don’t always look the same. Some tickets might be printed, others might only appear on a screen. This can easily lead to delays or mistakes—especially when your kitchen is moving fast.
If you’re using multiple delivery apps, your staff shouldn’t have to sort through different formats or devices to figure out what to make next. It slows them down and increases the chance of missed modifiers or wrong items going out the door.
Orders.co solves this with a universal printing system. No matter where the order comes from, every ticket is printed in a consistent format—whether it’s for dine-in, delivery, or pickup. You can connect multiple printers to keep the front-of-house and kitchen running smoothly.
This helps reduce mistakes and keeps things organized, even during peak hours. When everyone knows exactly what to expect from every order ticket, things just run better.
4. Review All Your Delivery Data In One Place
Managing multiple delivery apps means you’re also juggling different dashboards. Each platform has its own reports, analytics, and formats. If you want to see what’s working (and what’s not), you’re left piecing it all together manually, usually after a long day.
The problem is, when your sales and performance data are scattered, it’s hard to make smart decisions. You might not know which items are your best-sellers, what times are busiest, or how each app is really performing.
Orders.co takes care of this by pulling all your order data into one reporting system. You can see total sales, top-selling items, platform performance, and more—all in one view. This kind of order aggregation helps you make faster, more informed choices.
Whether you want to spot slow-selling items, compare app performance, or plan for a holiday rush, you’ll have the numbers to back it up.
💡 Pro Tip: Use reporting filters to break down sales by time of day or provider. This helps you adjust staffing during peak hours and see which platforms bring in the most value, not just volume.
5. Update Availability In Real Time
Running out of an item during a rush is frustrating enough, but when it’s still showing as available on your delivery apps, it creates a bigger problem. Customers place orders you can’t fulfill, leading to cancellations, refunds, and negative reviews.
If you’re running multiple delivery apps at once, keeping your availability updated manually on each platform is nearly impossible. Your staff is busy, the kitchen is moving fast, and logging into multiple apps just to mark an item “out of stock” isn’t realistic.
That’s why real-time control is important. The Restaurant Order Management System, you can update item availability once, and it syncs across all your connected platforms instantly. Whether you’re 86’ing a dish or adding prep time during a rush, it all happens in one place.
One additional feature that helps here is AI Dispatch. It automatically selects the best delivery fulfillment provider based on availability and pricing, so you can continue accepting orders, even when you’re busy. This helps you avoid missed revenue and keeps customers happy with faster, more reliable delivery.
Also, read:
- 5 Reasons Why Online Food Ordering is the Future
- How to Increase Restaurant Sales With Online Ordering
- 17 Tips to Take Your Restaurant Delivery to the Next Level
- How To Get More Online Orders & Manage Them Efficiently For Restaurants
- Hiring Restaurant Delivery Drivers: What You Need to Know
6. Offer Direct Ordering Alongside Delivery Apps
While multiple delivery apps are great for visibility, they also come with high fees and limited customer data. 67% of Americans prefer to order directly from restaurants, 38% still use third-party apps regularly, and 23% are doing so more often than last year.
You don’t get to build relationships with your repeat customers, and the app owns the experience, not you.
That’s why more independent restaurants are adding a direct ordering option through their own website. It gives regulars a way to order without paying extra fees, and you get full control over pricing, promos, and customer info.
With Orders.co, you can set up a direct online ordering system in just a few clicks, fully connected to your existing setup. It works alongside third-party platforms and routes all orders into the same tablet. This way, you’re not replacing your delivery apps—you’re adding a better option for loyal customers who want to support you directly.
This hybrid setup is how restaurants are reducing costs, owning the customer experience, and growing their online revenue more sustainably.
Six Fixes, One Platform: What’s Next For Your Restaurant
Managing multiple delivery apps doesn’t have to be overwhelming. With the right tools in place, you can cut down on manual work, reduce mistakes, and focus more on running your restaurant, not your tablets.
Whether it’s updating menus in one place, printing tickets consistently, reviewing all your data from a single dashboard, or adding direct ordering to lower your costs, each of these six steps can make your operation simpler and more profitable.
If you’re ready to see how this works in real time, Orders.co offers everything you need to manage online ordering and delivery management from one device.
Here are just a few of the tools built specifically for independent restaurants:
Menu Management
Make changes once and apply them everywhere—no more logging into multiple apps to update your items. Orders.co’s Master Menu lets you edit dish names, prices, availability, and photos, and automatically syncs those changes across your delivery platforms and website. You can also set custom pricing per platform if needed.
Custom Ordering Website
Get a branded, commission-free direct ordering website that puts you back in control. Built using AI, your site is ready in minutes, not weeks. Add exclusive deals, loyalty programs, and guest recovery offers to turn casual customers into repeat buyers. Plus, all web orders route through the same tablet as your delivery apps.
Guest Feedback Monitoring
Track customer sentiment and resolve issues before they damage your reputation. Orders.co monitors guest feedback from multiple touchpoints—during checkout, post-delivery, and via review prompts. You get real-time alerts for negative keywords and tools to respond directly, helping protect your app ratings and retain more guests.
Integrations
Orders.co supports direct integrations with all major delivery platforms (Uber Eats, DoorDash, Grubhub), 30+ POS systems, and third-party logistics partners. Orders are received, confirmed, printed, and tracked in one place. This eliminates the need for multiple tablets and reduces training time for your staff.
Reporting
Stop digging through different dashboards. With Orders.co, you can see top-selling items, performance by provider, and peak sales times—all in one report. Use filters to view daily, weekly, or monthly trends. Multi-location operators can compare results across all stores or brands with a few clicks.
Dispute Management
Handle chargebacks and customer disputes faster with complete order history and tracking. The system keeps detailed records of every transaction, making it easier to respond to platform complaints or refund requests. This feature helps you avoid lost revenue from unjustified claims.
👉 Schedule a free demo to see how Orders.co can simplify your order management and help you get more out of your online sales.
FAQ
1. What’s the best way to train staff on managing orders from different apps?
Start by using a unified system that consolidates all delivery app orders into one interface. This reduces the number of workflows your staff has to learn. Pair this with short, task-specific training—like how to handle edits, mark items as unavailable, or print tickets. The simpler the tools, the faster your team will adapt.
2. Can I still use my existing POS if I integrate Orders.co?
Yes. Orders.co integrates with 30+ POS systems. It pulls in orders from third-party platforms and sends them to your POS, so you don’t need to change your setup. If your POS isn’t currently supported, the Orders.co team can work with you to find a solution or suggest the best alternative.
3. How do I decide which delivery apps to stay on and which ones to focus on?
Use data to compare performance across platforms—look at volume, order size, commission costs, and fulfillment success. If you’re using Orders.co, the reporting dashboard gives you these insights in one place, helping you make smarter decisions about where to focus your delivery efforts.
4. Is it possible to customize menus or pricing per platform?
Yes. Customization is important when figuring out how to use multiple delivery apps at once effectively. With Orders.co’s Menu Management system, you can set different pricing, item availability, and combos for each platform without duplicating the work.
5. How do I reduce missed orders during busy periods?
Make sure your staff isn’t switching between multiple screens. Use a centralized order system with real-time notifications and universal printing. You can also temporarily pause orders or extend prep times during rushes using Orders.co’s platform controls.
6. Can I connect multiple restaurant locations under one account?
Yes. If you run more than one location, Orders.co allows you to manage all sites from one dashboard. Each location can have its own menu, printers, and settings while you keep visibility on total performance and order flow.
